phsky Privacy Policy — How We Protect Your Personal Information

When you register an account on phsky, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant platform experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your GCash or Maya account details and online banking references, solely for the purpose of processing deposits and verifying that transactions are made from accounts registered in your own name. When you use our platform, we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform. We do not collect more information than is reasonably necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information such as biometric data, health records, or government-issued ID numbers beyond what is required for identity verification under applicable Philippine regulations.

The personal information we collect is used exclusively to operate, maintain, and improve the phsky platform for users in the Philippines. Specifically, we use your data to create and manage your account, process deposits and withdrawals, verify your identity in compliance with applicable regulations, and communicate with you about your account activity. We may also use your contact details to send you important service notifications, such as updates to these policies, security alerts, or changes to platform features — these communications are not marketing messages and cannot be opted out of while your account remains active. Your activity data and session logs are used internally to detect and prevent fraud, identify technical issues, and analyse platform usage patterns so we can make improvements that benefit all users. We do not use your personal information to build advertising profiles, and we do not sell, rent, or trade your data to third-party marketers under any circumstances. Any use of your data beyond what is described in this Privacy Policy will only occur with your explicit prior consent or where required by law.

phsky does not sell or share your personal information with third parties for commercial or marketing purposes. However, there are limited circumstances in which we may need to share your data with trusted third parties in order to operate the platform effectively and comply with our legal obligations. These include payment processors such as GCash and Maya, who receive only the transaction data necessary to complete your deposit or withdrawal; identity verification service providers who assist us in confirming the authenticity of user-submitted documents; and technology infrastructure providers who host or support the platform under strict data processing agreements. In all cases, third-party service providers are contractually required to handle your data securely, use it only for the specific purpose for which it was shared, and comply with applicable Philippine data privacy laws. We may also disclose your information to government authorities, law enforcement agencies, or regulatory bodies if we are legally required to do so, or if we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a valid legal process. We will notify you of any such disclosure where we are legally permitted to do so.

Your personal data is stored on secure servers and is protected using industry-standard encryption both in transit and at rest. We implement a range of technical and organisational security measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all such personnel are bound by confidentiality obligations. We regularly review and update our security practices to address emerging threats and ensure that our protections remain effective. While we take all reasonable steps to safeguard your data, no system is completely immune to risk, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by law, without undue delay. If you have concerns about the security of your account, please contact us immediately at [email protected].

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Under Philippine anti-money laundering and gaming regulations, we are required to retain certain transaction records and identity verification documents for a minimum period even after an account is closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it so that it can no longer be linked to you. If you request the closure of your account, we will begin the process of removing your personal data from our active systems, subject to any mandatory retention requirements. You may contact us at [email protected] to enquire about the specific retention periods that apply to your data, or to request confirmation of what information we currently hold about you.

As a user based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information. These rights include the right to be informed about how your data is collected and used, the right to access the personal data we hold about you, the right to correct inaccurate or outdated information, and the right to object to or restrict certain types of processing. You also have the right to request the deletion of your personal data where there is no longer a lawful basis for us to retain it, subject to our legal and regulatory obligations. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and understand your request. We will respond to all valid data subject requests within a reasonable timeframe and in accordance with applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

phsky uses cookies and similar tracking technologies to support the operation of the platform, remember your session preferences, and analyse how users interact with our pages. Cookies are small text files stored on your device that help us recognise you when you return to the platform and maintain the security of your session. We use strictly necessary cookies that are essential for the platform to function, as well as analytical cookies that help us understand usage patterns and improve the user experience. We do not use advertising or tracking cookies that follow you across other websites or build profiles for third-party marketing purposes. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the platform. By continuing to use phsky after being informed of our cookie practices, you consent to the use of cookies as described in this section.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features available on the phsky platform. When we make changes, the updated version will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If we make material changes that significantly affect your rights or the way we process your data, we will make reasonable efforts to notify registered users directly, such as by email or through a notice on the platform. Your continued use of phsky after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting [email protected].